Nucleus Hospital

I'm extremely disappointed with the outdated payment system at Nucleus Hospital, Nadapuram. In this digital age, it's shocking that they still insist on cash-only payments, refusing to accept cards or digital payment methods. Key Issues: - No Card Payments: The hospital doesn't accept card payments, which is inconvenient for patients who don't carry large amounts of cash. - No Digital Payments: They also don't accept digital payment methods like UPI, online banking, or mobile payments. * Cash-Only Policy: The hospital's insistence on cash payments puts patients in a difficult situation, especially in emergencies. *Consequences:* - Inconvenience: Patients have to scramble to find ATMs or withdraw cash, wasting time and effort. - Emergency Situations: In critical situations, the lack of digital payment options can lead to delays or even denial of treatment. - Lack of Compromise: The hospital doesn't seem to care about the inconvenience this causes patients. They're not willing to adapt to modern payment systems, which is unacceptable. Recommendation: Avoid Nucleus Hospital, Nadapuram, unless you're prepared to deal with their outdated payment system. In emergency situations, this can be particularly problematic. Consider alternative hospitals with more convenient payment options. Advice: If you're a patient or visitor, be prepared to carry large amounts of cash. If you're the hospital administration, it's time to modernize your payment systems to better serve your patients.

I'm extremely disappointed with the service I received at Nucleus Hospital, Nadapuram on last month. The hospital's priority seems to be making money, not providing quality care to patients. 1. Poor Doctor-Patient Interaction : The doctors didn't take the time to discuss my test results or treatment plan with me. They seemed more interested in getting patients in and out quickly. 2. Overcharging: I was charged exorbitantly for services, including various tests, pharmacists, services, etc.that cost more than expected. 3. Lack of Transparency: The hospital didn't provide clear instructions or bills, leading to confusion and frustration. 4. Uncaring Attitude: The staff seemed demotivated and uninterested in patient care. Specific Issues: - Long Waiting Times: Patients often have to wait for hours to see a doctor or get treatment. - Congested Facilities: The hospital is often crowded, making it uncomfortable for patients and visitors. - Poor Communication: Staff members don't communicate effectively with patients or their families. Based on my experience and reviews from others, it seems that Nucleus Hospital prioritizes profits over patient care. I would advise others to explore alternative healthcare options in Nadapuram. If you're considering visiting Nucleus Hospital, Nadapuram, be prepared for subpar service and prioritize your health by exploring other options.

Worst experience. At least reception team must know about the services and the information about the services that they are taken ,these people not aware of the services not only that they provide false information to patients who enquire about the services and the information of the service ,if they are not aware of the details of the services they can say they don't know, instead of that they provide false details that make patient in trouble and waste of time,when l am asking about the information that they are given that time they are saying that the fault is in patients side ,then what is the use of reception team in the hospital?worst experience

Best hospital for laparoscopic, laser surgery, ortho and ent endoscopic surgeries with affordable cost. Argoya insurance facility is available.100 bedded hospital in nadapuram area.parking area available there.night scanning also available.

Good and nice but the rate for covering just a wound they will charge 1000 rs

Worst at its best. No proper communication. Insurance window is astonishingly ignorant. Their phone is switched off most of the time. When asked about reimbursement the so called PRO said, maannee shriyaakkittraa. Alas! Most strikingly one of the few hospitals in the planet with bathroom in patiants' room with steps to enter! On a positive note, these guys have provided comfortable parking slot

I am criticising management why don't you look after the behaviour of call takers,they are not politely talking to patients you had better tell her we are not depended on her but she is depended on us before arguing nuisance with customers hated this behaviour

Very bad service I had a very disappointing experience at Nucleus Clinic, Nadapuram. The staff's behavior was extremely unprofessional, and they were completely unresponsive to phone calls, even during urgent situations. I visited the clinic with my 6-day-old baby, expecting some level of priority and care. However, there was no consideration for the baby's condition--patients were only called strictly based on token numbers, without any flexibility or empathy for critical cases. The experience with the pharmacy was equally frustrating. I had to wait around 30 minutes just to hand over the prescription, only to be told that the medicines were not available. This caused unnecessary delay and stress. Moreover, the billing process is very poor. They do not return the balance amount at the time of payment--patients are asked to come back later to collect it, which is highly inconvenient and unprofessional. Overall, I would not recommend this clinic to anyone, especially to parents with infants. Proper management, better communication, and a more compassionate approach are seriously needed here.