KIMS ALSHIFA Hospital

KIMS Al Shifa in Perinthalmanna stands as a beacon of excellence in Northern Kerala's healthcare landscape. Established in 1989 and now a tertiary-care hospital under the KIMS group, it boasts around 450-600 beds and more than 30 specialties, with highly qualified consultants and staff across all departments . The hospital's infrastructure is impressive. Spread over 3.5 lakh sq ft on 9 acres, it includes 11 modern operating theatres, large ICUs, a 24x7 emergency department with a mobile ICU, fully digital radiology, and ultra-modern labs . Accreditation by NABH, NABL, ACHSI, ISO standards, and accolades like the Nursing Excellence, Golden Peacock, and AHPI Quality awards speak volumes about its commitment to quality care . Patients consistently praise the expertise and compassion of the medical team. Testimonials highlight successful orthopedic, neurology, spine, and NICU treatments, with specific mentions of doctors like Dr. Moideen, Dr. Veeran Kutty, and Dr. Sangeeth Cherian . The efficient insurance coordination, especially for international patients, eases administrative burdens . Routine services, such as dialysis (including haemodialysis, peritoneal dialysis, nocturnal dialysis) and executive health checkups, are comprehensive and well-managed . That said, a few user reviews mention areas for improvement in public OP waiting times and some restroom upkeep, but these are minor in comparison to the overall standard . In summary, KIMS Al Shifa delivers world-class tertiary care--with cutting-edge technology, multidisciplinary expertise, and patient-centric services. With its strong infrastructure, accreditation, and positive patient feedback, it's a top choice for advanced medical needs in the region.

Patient management is poor. Treatments satisfactory though. One has to spend whole day approx 3-6 hrs for a review or consultation in some department. I have got very bad experiance from ortho and neuro departments. Sad from good hospitals in this regards

I HAD AN EXCELLENT EXPERIENCE WITH THE PHYSICAL MEDICINE AND REHABILITATION Department at Kims Alshifa Hospital. The team highly professional, compassionate and truly dedicated to patient care. A special tanks to Dr. Shahin whose expeertise and personalised approach made a significant difference. Thank uh for the outstanding care. Thank you all staff nurse and floor coordinator in 6A ward. Thank you kims alshifa

Being from Sri Lanka, my experience at this hospital was far beyond my expectations, despite the language barrier, I never felt ignored, and the staff always showed genuine care. From the attendants to the nursing staff, everyone was always smiling, never irritated, and ready to help throughout the day. There was no need to repeat requests, as they gave attention the moment it was needed. The services were well-organized, with no delays, and everyone was extremely supportive. The normal fear of being in another country and not knowing the language was completely absent, I felt safe, cared for, and found the treatment to be very affordable. Truly grateful for the exceptional care and professionalism of the entire team.

100% satisfied by all measure. Reception to reception everywhere we got smiling faces. Dr. Roban Sebastian one of the best asset for any establishment. We wish you all and hospital for your all timely supports and assistance other than treatment.

My grandmother Mrs Ayisha was recently admitted to KIMS Al Shifa, and while Dr. Jafer did a commendable job with her treatment and showed great professionalism, our overall experience at the hospital was disappointing due to the hospital staff. One major issue was the mishandling of the CT scan report -- it went missing from the hospital's side. When we approached the staff for help, they were extremely uncooperative and irresponsible. Instead of resolving the issue quickly, we were made to wait for hours just to get a reissued copy. The attitude and behaviour of several staff members were rude and dismissive throughout the process, which added a lot of stress to an already difficult time for our family. The medical care from Dr. Jafer deserves appreciation, but the hospital management and staff behavior need serious improvement. Patients and families deserve more compassion and accountability.

I had a generally positive experience with the treatment at Kims Alshifa-perinthalmanna, but unfortunately, the after-service experience fell short of expectations. During our stay, the staff were respectful and attentive. However, post-discharge, the level of care and respect dropped significantly, particularly in the Medisep insurance wing, financial department and Gynaecology Nursing Station. To elevate their service, I would suggest that these departments focus on maintaining a consistent level of care and respect beyond the initial treatment phase.

I had a good experience. I received good care regarding my surgery. Dr. Amina Noushad is a very sincere person. She provided good support. The ICU staff and nurses were all very caring.