⭐Customer Reviews
4.5
★★★★☆
2423 reviews on Google
My wife was admitted here for operation & you won't believe it, this is one of the finest hospital service I have ever experienced. Right from the admission till the discharge you don't have to wander here & there, everything guided perfectly. You can see the photograph & level of cleanliness, its awesome. Yes there were hiccups at night shifts but that was sorted by their welfare management in early morning. My wife treated by Dr. "Veena" madam, she did the operation within 45 minutes without getting any complications, thanks to Madam & her supporting staff. Not forgetting the kindness of nurse "Anviksha" her help really genuine. In between the break dietician doctor came & ask for about well being. Overall I feel very happy about treatment by entire Horizon prime staff, I definitely recommend this hospital for any circumstances.
Our overall experience at Horizon Prime Hospital was good -- the staff was attentive and facilities were well-maintained. But I wanted to share one part of the experience that caught us off guard, just so others are aware.
For maternity care, the hospital created a separate bill for our newborn, which we didn't expect. Our insurance didn't cover this part, and while the hospital had initially assured us that the insurance provider would reimburse the baby's expenses later, that didn't happen. The insurer clearly stated that baby-related costs needed to be paid by us directly.
On top of that, we were charged 6,000 per day just for the baby cradle, which honestly felt a bit excessive.
This isn't to criticise the hospital overall, but more to highlight that better clarity on billing and insurance processes -- especially during an emotional time like childbirth -- would really help new parents avoid confusion and unexpected expenses
Today I went for my annual health check up at Horizon Prime hospital in Thane. The tests were done very smoothly and well coordinated, Staff behavior good, food quality good, clean neat and well maintained facility, All employees are the soft spoken caring people.
I would like to extend a special thank you to Mr. Chandan jinwal sir for his support and assistance.
Today I went for my annual health check up at Horizon Prime hospital in Thane. The tests were done very smoothly and well coordinated, the hospital is very clean, and the staff is very friendly. I would like to extend a special thank you to Shivani Ma'am for her support and assistance.
Here's a good, positive hospital review example you can use or edit:
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I had an excellent experience. The staff was very professional, caring, and attentive throughout my stay. I was comfortable during the treatment. The nursing team was always available and supportive, and the hospital maintained high standards of cleanliness and hygiene.
I had a very good experience at the hospital. The doctors and nursing staff were professional, caring, and attentive. The facilities were clean and well-maintained. I felt safe and well taken care of during my stay. Highly recommend this hospital for quality treatment and service.
Worst hospital experience ever. This place is nothing but a money-making trap. The emergency bell is absolutely useless no one responds even in critical situations. The RMO bizarrely used ChatGPT in front of us to explain medical issues, which was extremely unprofessional and unsettling.
Instead of providing timely care, they keep extending the patient's stay just to increase room charges. In a recent situation, fluid wasn't draining properly since morning rather than addressing the problem, the doctor simply removed the drain without solving anything.
Avoid this hospital if you care about proper treatment and your loved ones' health. Completely disappointing and unethical.
Horizon Prime is a good hospital to get a comprehensive health check done. The facilities are good and the tests happen fairly quickly without much waiting. A round of appreciation for Chandan who helped us navigate the hospital for the various tests. Well recommended.
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[?]Frequently Asked Questions
Where is Horizon Prime Hospital located? +
Horizon Prime Hospital is at Vibgyor, Ghodbunder Rd, near Hiranandani Estate, behind Ritu Nissan Showroom, B Wing, Patlipada, Thane West, Thane, Maharashtra 400607, Thane, Maharashtra 400607.
What cardiac services does Horizon Prime Hospital offer? +
Horizon Prime Hospital provides comprehensive heart care including services for this business. Call 022 6855 6855 for specific service availability and appointment scheduling.
What are the consultation hours of Horizon Prime Hospital? +
Horizon Prime Hospital is open Open 24 hours. Open all days.
Does Horizon Prime Hospital accept walk-in patients? +
Horizon Prime Hospital in Thane may accept walk-ins for urgent cardiac concerns, but appointments are strongly recommended for specialist consultations and procedures.
What is the average consultation fee at Horizon Prime Hospital? +
Consultation fees at Horizon Prime Hospital typically range from ₹500 to ₹2000 in Thane depending on the cardiologist's experience and the type of consultation. Procedures like ECG or Echo cost extra.
Is Horizon Prime Hospital equipped for emergency cardiac care? +
Horizon Prime Hospital provides emergency cardiac services for conditions like chest pain, heart attack, or severe arrhythmias. Call 022 6855 6855 immediately or go to the nearest emergency room for life-threatening emergencies.
About Horizon Prime Hospital
Horizon Prime is the Best Hospital in Thane, offering 24x7 Emergency & Critical Care, advanced diagnostics, and specialized treatments. Located on Ghodbunder Road, this 120-bedded Hospital in Thane provides comprehensive multispecialty services under one roof. We offer Emergency Care in Thane, emergency ambulance service in Thane, and Emergency Trauma Treatment in Thane with NABH standards. Facilities include a 1.5 Tesla MRI (Quiet Suite), 32 Slice CT Scan, in-house Pathlab, HBOT Center, ICU & OTs. Trust our critical care specialist in Thane for expert medical care when it matters most.
How to Book an Appointment at Horizon Prime Hospital
To consult with Horizon Prime Hospital in Thane, call 022 6855 6855 to schedule an appointment or inquire about walk-in availability. Bring your previous cardiac test reports, ECGs, and a list of current medications.
Why Choose a Verified Cardiologist in Thane?
Choosing a verified cardiologist like Horizon Prime Hospital in Thane ensures you receive evidence-based cardiac care from board-certified specialists using advanced diagnostic equipment and internationally approved treatment protocols.